This latest addition to Damen’s service hub network will enable it to provide a dedicated resource from which it can deliver faster and more comprehensive maintenance and other lifecycle support services to its clients across the region.
Damen Services Southeast Asia will start out supporting Damen’s Warranty and Asset Management Design department in Gorinchem, delivering warranty support activities for vessels operating in the region. It will also assist with optimising onboard systems on all vessels delivered by Damen Song Cam Shipyard.
In future the hub plans expand its capabilities to enable it to offer a full range of business services.
“With this new hub we will be able to serve our clients in Southeast Asia as a strategic partner,” said Michiel Hendrikx, Sales Director for the Asia Pacific area at Damen. “Our global network of service hubs enables Damen to deliver support anytime and anywhere in the world, and the opening of the Vietnamese hub is the latest development in our aim to ensure that our clients are never far away from Damen support and expertise.”
Phong Vu Van, Service Hub Manager at Damen Services Southeast Asia, added: “Our experienced engineers are ready to work alongside our colleagues at Damen Song Cam Shipyard. Clients will have peace of mind knowing that any warranty request will be handled quickly and efficiently, and they can take advantage of service agreements for long-term maintenance and repair works. Vessel owners across the region will also be able to readily access our optimised services offering.”
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